Integrity, Professionalism, and Compassion in everything we do. Our Technicians Are Ready To Assist You - CALL NOW!
Locally owned and operated since 1989, Vander Hyde in Grand Rapids, MI is the contractor to call for prompt professional service and installation of plumbing heating, cooling, electrical and low voltage systems. Vander Hyde offers the value of exceptional product lines, warranties, preventative maintenance, and 24-hour service. Powered by the expertise of highly trained professionals that are licensed and insured, we do the right things, for the right reason, every time.
Integrity, Professionalism, and Compassion in everything we do.
No Cost, Onsite Estimate
Exceptional Product Lines
24/7 Emergency Service
1 Year Warranty
I had a new furnace installed today by Vander Hyde Service. The service was great, the technicians arrived early and were very professional. I was very impressed by how efficiently they worked considering the amount of room they had in the mechanical room. The furnace works great, they left everything very clean. I would highly recommend Vander Hyde for any mechanical or plumbing work. Scott V. was very knowledgeable, professional and was in and out within a few hours. It was no inconvenience at all.
Jeff our technician turned my cold MI day into a warm one with his chipper attitude. His level of customer service was above and beyond what I expected. He called in advance to let me know his time of arrival, introduced himself and shared his experience level so I knew I was in the good hands. Jeff also took the time to explain to me my heating system and proper maintenance as this is a new home for us. My experience with Jeff and Vander Hyde was stellar. Thank you to you and your team, I will be sure to tell my circle of my great experiences! Shauna*
Placed my call to Vander Hyde at 1:08 PM today. Rachel took my information, checked availability of service, and let me know that I should expect someone between 2:00 and 4:00. She was pleasant and efficient and even thanked me for holding. Next, I received a text restating the planned service time, and right after two o'clock, Ed Phelps walked into the bookstore where I volunteer! We made our way down to the steam boiler where I briefly restated what had been going on. Ed checked a few possible trouble spots, then tapped a little box I hadn't even noticed before, et voila! (Wow! in French) something started! He explained what the float switch did, why it messed up, and even showed me what was inside. He took pictures of the part info from inside its cover in case we decide to replace it. He continued systematic evaluation and discussion, and we agreed on what his estimate should cover. We even shared a laugh over all the printout waste that occurs in our "paperless" computer world before he left. I was happy to give Ed Phelps 5 stars for knowing, doing, and explaining! And really, really happy to see the temperature rising! ( :
Our home boiler was having issues, we called Vander Hyde. They had done some work for us a couple years ago, and after doing a great job we decided to call them again. I had a pleasant conversation with Rachel V to schedule a service appointment. She was clear, concise, friendly and gave me all the information needed. She gave us a time window of two hours for the appointment. Jeff G called us to confirm he was coming and was right on time. He diagnosed the issue, put a plan in place to get it fixed, and my wife felt very comfortable during the whole process. He was polite, professional and prompt - which we both appreciate. We still have to receive the part and get it installed, but so far Vander Hyde has provided an exceptional customer experience for us.
If you need an education on size and type of generator that's best for your needs, Ryan Hyde will happily be your teacher. Professional and courteous. Looking forward to the install. Shoot, I learned so much maybe I should start doing estimates. Thumbs up.
We have used Vander Hyde since 1999, when we needed to replace our furnace and air conditioner. Later they were involved in the complete remodel of our home, replacing our duct work, entire plumbing system and installation of new natural gas lines. Today they continued the tradition with a service call by Dionis Bugari, prompt ,thorough and. professional . Not only did he fix the issue with our furnace, but he caught a small leak in the gas supply to our hot water tank.
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See Why We've Been A Trusted Household Name For Over 25 Years.
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At our company, we treat our technicians right and invest in their success so they’ll take care of our customers – and that’s exactly the type of person who will show up when you call.